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Team Building
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I would like to thank Kevin Heppleston, Business Coach, for the quality of coaching he has given me over the last 3 years.
I was appointed General Manager for Parker Bridge in Wellington in April 2006 with full profit and loss responsibility and have been using the services of business coach Kevin Heppleston on a weekly basis since then.
Kevin has assisted me tremendously in establishing management practices and coaching me on leadership techniques with my team of 10 staff whilst at the same time giving a focus to my personal goals and ensuring synergy with the business. Through weekly meetings Kevin has been instrumental in working towards the following key achievements:
• Winning the ActionCOACH 2008 Business Award for “Best Financial Performance”. At the Awards, the judges noted the focus on profitability as well as revenue, which is always a driving force from Kevin.
• Consistently moving the bar higher and setting new goals and targets. In the last year we have moved from being the smaller sister branch compared to our Auckland Head Office to become the top branch in terms of billings, profitability and individual consultant performance.
• Thirdly to manage the business effectively to allow for 2 periods of maternity leave. For the first leave we worked hard to achieve a self managed team and for the second period we promoted an Acting Manager internally. Both strategies were successful and suited the needs of the business at the time. Two key achievements of these leave periods were maintaining profitability and ensuring a good transition for me both out and back into the business.
• Through working with Kevin I am now in a position to take an 8 month sabbatical through Europe with my family and leave the business in the hands of an acting General Manager. I believe this would not have been possible without Kevin’s coaching.
Kevin’s approach is consultative; he looks to understand the business, the people within it and most importantly the goals of the business leaders. He ensures that weekly coaching sessions deal with both immediate issues and achievement of medium and long-term successes.
I have enjoyed working with Kevin and much appreciate the assistance he has given me, I have no hesitation in recommending his services to other business owners and managers who are looking to move their businesses to the next level.
Yours faithfully
Lucy McDonald
General Manager
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Parker Bridge, Coach: Kevin Heppleston
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